Reviews, answered
LEAK · a finished job that never turns into a review
A request goes out after every completed job. Every review that lands gets a reply drafted in your voice — and nothing publishes until you approve it.
Get the free review auditFour moving parts
- 01
We build a voice guide from your existing reviews and how you actually talk.
- 02
A request goes out automatically after every completed job.
- 03
Each new review is read and a reply is drafted around the specific detail the customer mentioned — the tech's name, the thing that got fixed.
- 04
Drafts land on a dashboard. You click approve before anything publishes.
Reviews feed the AI
Your reviews are the source material for whatever a customer's AI assistant says about you when someone asks it who to call. A listing with fifty reviews and no owner replies reads as abandoned.
BrightLocal · 2026 · half of customers are put off by generic templated replies
Fair questions
Will it post something I disagree with?
It can't. Every reply waits on your approval before it publishes. That's deliberate — it keeps you comfortable and keeps us inside the platform rules.
Won't the replies sound generic?
That's exactly the failure mode we're avoiding. Each draft is built around the specific thing that customer wrote, in the voice guide we built from your own words.
Can I see what my reviews say first?
Yes, free. Send your Google listing and we'll send back the five complaints that come up most and the five things people rave about. No obligation.